Before lodging a complaint, please read the description of each procedure!

From 13.00 on 6 November 2023 the procedures can be launched in the new Integrated Complaint Handling System. To use the system, you must first register with an email address on the site and then log in using the link provided in the email. Please keep the link you receive, as you will be able to access the system later at the same link later!

Starting a complaint procedure

Contacting ADRF Secretariat